Data protection information for the website www.wildgarden.io
Protecting the privacy and personal rights of our readers, visitors and customers when visiting our website is crucial for trustworthy use. When you visit www.wildgarden.io, personal information is used. We would like to emphasize our commitment to secure and trustworthy handling of your data with this data protection information and explain to you how we use personal data of our customers. We comply with the strict provisions of German data protection law. The responsible party for data processing within the meaning of data protection laws is Wild Garden GbR, Rheinsberger Str. 76/77, 10115 Berlin, Germany. If you have any questions about data protection or would like to exercise any rights or claims regarding your personal data, please send an email to datenschutz@wilgarden.io.
What is personal data?
Personal data is information that can be assigned to your person. This includes, for example, information such as name, address, e-mail address and telephone number. In addition, when you visit our website, other data is automatically collected for technical reasons, such as the IP address that your Internet access provider assigns to your computer when you connect to the Internet, or information about the Internet page from which you accessed our site, or about the Internet browser you are using (technical information). In individual cases, this technical information may be personal data. As a rule, however, we use technical information only to the extent that this is necessary for technical reasons for the operation and protection of our website against attacks and misuse, as well as pseudonymized or anonymized for statistical purposes.How we use your personal data: We use the personal data you disclose via the website www.wildgarden.io to fulfill and process your order, in particular when you visit our website, when you register on our website or log in to an existing account, and when you order products on www.wildgarden.io or purchase downloads on www.wildgarden.io. We use your data only in accordance with the applicable legal provisions and this privacy policy in order to provide you with the products and services you have requested. We will only process your data beyond this with your consent or we will only use the data in pseudonymized or anonymized form.
1.) Visiting www.wildgarden.io
Logfiles
When you visit the pages of www.wildgarden.io are stored by default for technical reasons in log files, so-called. IP address (Internet Protocol address) of the accessing computer- the website from which you are visiting us (referrer)- the websites that you visit on our site- the date and duration of the visit- browser type and browser settings- operating systemThis data is stored for a maximum of 7 days as a technical precaution to protect the data processing systems against unauthorized access.
Pseudonymized user profiles
Within the framework of the legal provisions, we may create and evaluate user profiles under pseudonyms for the purposes of advertising, market research and the needs-based design of our services, but only insofar as you have not exercised your legal right to object to this use of your data at any time(see the information on the right to object below in section 7 as well as in the following sections).
Use of cookies
We use so-called cookies on our website. Cookies are text files that enable us to make your visit to our website more comfortable. These include, for example, default settings for the display of our website or shopping cart functions, as well as the possibility of single sign-on, so that you only have to log on to our website once, even if you want to use offers from our product partners. These cookies are temporarily stored on your computer and are only transmitted to our servers when you visit our website. We mainly use "session cookies", which are not stored on your hard drive and are deleted when you close your browser or after a longer period of inactivity. Only for the market you have chosen is a permanent cookie stored. You can view and delete the cookies stored on your computer and control the handling of cookies in general via the settings of your Internet browser. For more information, please contact the manufacturer or consult the help function of your Internet browser. Please note that the functionalities of www.wildgarden.io may be limited or unavailable if you do not allow cookies.
Third-party cookies
We place advertisements on other websites via advertising partners or advertising networks. These advertising partners use so-called third-party cookies, which are activated when you visit www.wildgarden.io and are only read by the respective advertising partner. These third party cookies are used to measure the success and billing of the advertising measures used between the advertising partner and us. No personal data is stored, but only the call of the pages of www.wildgarden.io via an advertising measure placed by the advertising partner is recorded. Third-party cookies are temporarily stored cookies that are stored in your browser for a maximum of 540 days after the last call and then automatically expire.You can view and delete the cookies stored on your computer and control the handling of cookies in general via the settings of your Internet browser. For more information, please contact the manufacturer or consult the help function of your Internet browser. Please note that the functionalities of www.wildgarden.io may be limited or unavailable if you do not allow cookies.
Retargeting
We would like to show you only advertising that actually interests you. Therefore, we use so-called retargeting for advertising tailored to your interests. When you visit www.wildgarden.io, our retargeting partners store temporary cookies on your end device via your Internet browser. The temporarily stored cookies enable our retargeting partners to recognize visitors to our store under a pseudonym, and only display advertisements for products that are likely to interest our visitors.What data is collected? The temporary cookies allow our retargeting partners to track and store the click path of our visitors under the pseudonym. This only collects data about your use of www.wildgarden.io (e.g. number of page views of www.wildgarden.io, internal search queries, views of product pages, login status, views of the order confirmation page).At no time is personal or sensitive data stored in the cookies of our retargeting partners. The data collected by our retargeting partners is not merged with data that could identify our visitors.
How to turn off retargeting? If you do not wish to receive advertising personalized through retargeting, please use one of the following options to object with effect for the future: First, as with other third-party cookies, you can control the use of cookies via your browser settings and, for example, only accept the storage of temporary cookies with your consent. Please read the section "Use of cookies" for more information. Another opt-out option is to click on the opt-out link displayed in each retargeting ad used by our partners. This link is an "i" or the grayed-out name of our service provider on the respective advertising material. Clicking on the link will take you to our advertising partner's site where you can turn off the advertising services. Please keep in mind that for switching off the retargeting, a so-called opt-out cookie is stored on your end device via your internet browser. Your objection is therefore only effective if you use the same internet browser and allow this opt-out cookie and do not delete it. If you subsequently wish to use a different internet browser, please also use one of the two objection options with this internet browser.You can also opt out of these cookies via the so-called Google Tag Manager, which is used by this website, with just one link, please click here: Google Tag Manager Opt Out. This way you will be provided with an opt-out option for all Google Tag Manager tags based on a cookie.
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by selecting the appropriate settings on your browser software. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Conversion Tracking with the "Visitor Action Pixel" from Facebook
We use the "Visitor Action Pixel" from Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") within our website to measure the effectiveness of online marketing measures. With its help, we can track the actions of users after they have seen and/or clicked on a Facebook ad and subsequently placed an order. This allows us to track the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous for us, which means that we can neither see personal data of individual users nor merge it with other information about a user.However, this data is stored and processed by Facebook. Facebook can thus track the behavior of users who have clicked on an advertisement in the members' area of Facebook and have been redirected to our website. Through the use of cookies, i.e. text files that are stored on your computer, Facebook can subsequently recognize this user in the members' area of Facebook and optimize the efficiency of advertisements, e.g. offer advertisements targeted to specific groups, in accordance with Facebook's data use policy. This only affects users who have an account with Facebook and are logged into the Facebook member area. Users who are not members of Facebook are not affected by this data processing.
Use of Google AdWords
This website uses Google AdWords, an analysis service provided by Google Inc ("Google"). Google AdWords sets a cookie on your computer ("conversion cookie") if you have reached our website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages of ours and the cookie has not yet expired, we and Google can recognize that someone has clicked on the ad and thus been redirected to our site. Each AdWords customer receives a different cookie. Cookies can therefore not be tracked through the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. We do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example, via a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain "googleadservices.com".
Use of "push notifications"
If you have allowed "push notifications" in the app, we will inform you about current offers from www.wildgarden.io via "push notifications". If you have enabled this, we will also access location data from your mobile device. We use this data for advertising purposes via push notifications when you are within a defined "geo fence" in the vicinity of a store in order to draw your attention to current offers from this store. We do not collect any personal data as part of the push notification. You can deactivate push notifications under Settings in your mobile device. Likewise, you can deactivate access to location data in your mobile device. You can also deactivate the display of push notifications in the settings of this app at any time.
2.) Registration and ordering
When you register or place an order, we use the personal data you provide within the framework of the applicable data protection laws. In form fields, the information we require for the services you request is marked as mandatory; other information is voluntary. For the conclusion and processing of contracts, we require, depending on the individual case, contact details such as name, delivery and billing address and e-mail address, as well as information on the type of payment method you have chosen. In addition, we use your data to maintain our customer database so that only accurate data is stored there. In order to avoid typing errors and to ensure that your ordered items also reach you, we check the completeness and correctness of your address when you enter them.
3.) Sending of information about the offer of www.wildgarden.io and about special promotions as well as other news
We use your data for sending information ordered by you about the offer and other promotions of www.wildgarden.io to the e-mail address provided by you. You can unsubscribe from these e-mails at any time. If you have registered for the newsletter, we use your e-mail address to inform you of news, current blogposts and for advertising purposes in the course of sending the Wild Garden newsletter, which you can unsubscribe from at any time.
In addition, we may send you information about our own similar goods and services to the e-mail address you provided when registering, even without your consent. You may opt out of receiving these emails at any time: datenschutz@wildgarden.io.
With your consent, we may also use your information to send you information about offers and promotions from www.wildgarden.io by mail. You can object to these mailings at any time.
Certain informational messages that are necessary for the processing of the contract and the function of www.wildgarden.io, for example, about the service (e.g., registration confirmation, information from customer service) or about a package that is subject to a charge (e.g., order confirmation, contract documents, payment processing) cannot be unsubscribed from. You will receive these communications to the contact information you have provided.
For information on how to exercise your right of objection/revocation, please see section 8.
4.) Other
We process your data when you contact us by phone, e-mail or via our contact form or otherwise wish to send us information and provide us with your data for this purpose.
In addition, we process personal data and technical information to the extent necessary to prevent or prosecute misuse or other illegal behavior on our website, e.g. to maintain data security in the event of attacks on our IT systems.
Finally, we process your data insofar as we are legally obligated to do so, for example due to official or court orders, and for the exercise of our rights and claims as well as for legal defense.
To whom do we pass on personal data?
When passing on your personal data, we always ensure the highest possible level of security. Therefore, your data will only be passed on to carefully selected and contractually obligated service providers and partner companies. In addition, your data will only be forwarded by us to bodies that are located within the European Economic Area and are therefore subject to strict EU data protection law or that are obliged to maintain a corresponding level of protection.
a) Forwarding to service companies
In the operation of www.wildgarden.io and for contract processing, service companies are active on our behalf, e.g. for central IT services, for the payment and delivery of products and downloads or for the installation of devices, to whom we pass on the data required for the performance of the task (e.g. name, address).
During payment, we do not collect and store any payment transaction information such as credit card numbers or bank details. You only disclose these directly to the respective payment service provider.
b) Disclosure to other third parties
Finally, we will disclose your data to third parties (tax advisors and the relevant tax office) or government agencies within the framework of existing data protection laws if we are legally obliged to do so, e.g. due to official or court orders, or if we are entitled to do so, e.g. because this is necessary to prosecute criminal offenses or to exercise and enforce our rights and claims.
Data security: The security of your personal data is a high priority for us. We therefore protect your data stored with us by technical and organizational measures to effectively prevent loss or misuse by third parties. To ensure the permanent protection of your data, the technical security measures are regularly reviewed and, if necessary, adapted to the state of the art. These principles also apply to companies that process data on our behalf and in accordance with our instructions.
Your rights to your data: You have legal rights to information about your data stored by us and to the correction, deletion and blocking of your personal data that is incorrect, out of date or processed inappropriately. You can exercise these rights most quickly, easily and conveniently by logging into your account and directly editing your data stored there or deleting your account altogether. Please note that after deleting your data, our offers will no longer be available to you. This includes, among other things, a redownload option. Therefore, please save your data before asserting a claim for deletion. Data that we must store due to legal, statutory or contractual retention obligations will be blocked instead of deletion to prevent use for other purposes.
Consent, revocation/objection rights: You can object to the use of your data for the purposes of advertising, market and opinion research at any time or revoke your consent to the use of your data with effect for the future. You can send us your objection or revocation by e-mail at datenschutz@wilgarden.io. If you receive advertising from us by e-mail, you can exercise your revocation even more conveniently by clicking on the link contained in the e-mail and following the further instructions. It is even easier if you maintain your preferences in your account and there, for example, select or deselect topics or means of communication that are of interest to you. Please understand if we need a little time to implement your objection/revocation in our systems and you still receive messages from us in the meantime.
Please inform yourself about the settings options of your browser when dealing with cookies and "web beacons". You can obtain this information from the manufacturer of your browser. In addition, third-party providers offer browser extensions and plug-ins that allow you to configure your browser's handling of cookies and personal information. Links to Internet sites of other companies www.wildgarden.io may contain links to Internet sites of other companies. We are not responsible for the privacy practices of external websites that you may access through these links. Please inform yourself there about the data protection of these external websites
Last Update October 2022
